FAQ

What do you do?

PRIME Learning Group is a leader in the Customized Education, Project Management and Organizational Development fields. Within that framework we believe that, “Learning is Fun” we always, “Practice what we Teach” and, “We Inspire Growth”.

In Customized Education, our curriculum is based around your own personal requirements and each program is made to order. We believe that learning should never be boring, difficult, or mundane. To that end, we spice things up with interactive two way facilitation, along with usable, practical and relevant learning in fun and enjoyable environments. We want you to be able to use the tools you learn immediately to see your own personal growth and development.

PRIME provides experienced and qualified project managers who are able to come into your organization and work collaboratively with you in order to meet your direct needs. Whether that’s seeing a project through from beginning to end, offering support for one that’s going wrong or assisting your employees and stakeholders to buy in to what you’re doing, we’re here to help. Our Project Facilitators and Managers will work with you to develop practical strategies to the highest quality, on time and within budget.

We believe in aligning people on the same page and encourage them to have a common goal in order to reach it. Allow us to help propel your company forward in the most positive ways possible!

PRIME has also developed our very own streamlined cycle designed to provide you with the greatest return for your investments. Our Path to Positive Results, or P2PR™, offers you with the benefit of continuous improvement which ultimately results in cost savings and an increase in productivity. The 4 steps (Needs Analysis, Implementation, Evaluation and Results Based Planning) are designed to provide you with a balanced and results-based program, customized to meet all of your specific goals.

How much do you charge for xyz?

At PRIME, our focus is on you. Once you join with us, you sincerely do become a part of our family. We are committed to your educational needs and will work within your budget. Please contact us for more information.

What courses and types of training do you offer?

We offer a wide array of courses in our three major fields: Customized Education, Project Management and Organizational Development.

Within Customized Education, PRIME offers programs incorporating the following areas:

When it comes to Project Management, PRIME is able to provide:

In Organizational Development, we can assist in:

Who are some of your clients?

Our journey has taken us into arenas such as: Information Technology and Systems, Human Resources and Organizational Projects. Members of our qualified team were selected to lend our expert skills to both the Project Management and Security spectrums of the Vancouver/Whistler 2010 Olympic and Paralympic Winter Games and the 2010 G8 and G20 Summits; working alongside the ISU and RCMP respectively. PRIME as a whole has also taken on contracts for one of the biggest transportation companies in Canada.

We easily ebb and flow within private, public and non profit sectors. We have found ourselves among the white collars of government to the blue collars of mining companies. No matter what the project, you can rest assured that we will treat you with the utmost level of respect imaginable. We truly believe that each contract is as equally valuable to us as the next.

Will you come to us?

Absolutely! We are committed to serving your needs and will do anything we can in order to facilitate a positive learning experience.

How long have you been doing this?

Collectively, our team has a depth of over 70 years of experience.

What are your qualifications?

Our team has a diverse range of experiences and qualifications. All of our team are certified facilitators, project managers and organizational development specialists. We also require our staff to participate in ongoing professional development every quarter to ensure that we are industry thought leaders.

Do you have a course catalogue?

Yes we do. Please contact us for more information.

When are you available?

We are flexible and will do our best to work within your time constraints. Please contact us to discuss available dates.

What is your refund/cancellation policy?

We understand that life occasionally throws you a curve. To that end, classes which need to be cancelled must be done 72 hours prior to the starting date. We also offer a 2 month extension on all cancelled classes. As all of our programs and projects are customized to your needs, please contact us for more specific information on our refund processes. The main focus is that you receive the services you need, when you need them.

Do you have a minimum/maximum class size?

We believe in you and are able to work within your needs. Since we’re able to customize our programs directly to you, we’re able to offer courses and classes of attendance ranging anywhere from 5 participants to 50.